What file formats do the documents come in?
All documents are delivered both as physical and digital downloads. Each purchase also includes a print-ready PDF version.
Do I need to to edit them?
You can use the documents as they are. no editing required. All work with the .docx format.
Which countries do you support?
We currently offer country-specific documents for the United States, United Kingdom, Germany, Spain, Australia and France.
Are the documents verifiable and valid?
Our documents are structured to include the required application procedure and all veriable information through any system. We are consultants and assist to process your documents while you sit back and we do the work for you ata fee.
How do I receive my document after purchase?
Immediately after checkout you will you will be sent a confirmation email with your order receipt and the support team will contact you within 24 to 48 hours with your payment instruction. Once payment is made as instructed you will get your document within 7 working days either as a downloadable /printable version or receive physical document. However, extra shipping charges apply for physical document.
Can I use the document for official purpose and travelling?
Yes. YAll our documents are veriable and valid so long as you request for the real one. Fake documents can also be used and it pass through systems without being flagged but we are not liable for any eventualities.
Can i get a refund if the document is not verified in a system?
Yes if you purchased a real document but if you purchased a fake one you are fully liable for everything.
What is your refund policy?
We offer a 14-day refund on your first purchase. See our Refund Policy for details.
How do I contact support?
Email support@noveltydocuments.com or use the contact form. We respond within one business day.
Still stuck? Email support@noveltyidentitycenter.com or use the contact page. We respond within one business day.